Shipping policy
At A+ Stamps, we carefully prepare every order so that your products arrive in the best possible condition.
Order Processing
Orders are prepared as promptly as possible after they are received.
Because many of our stamps are prepared according to the options selected when ordering, including handle colour, ink colour, and certain personalization options, some preparation time may be required before your order is shipped.
You will receive a confirmation email once your order has been shipped.
Shipping
Orders are shipped to the address provided at checkout.
Available shipping methods and shipping charges are displayed at checkout and may vary depending on the destination and the contents of your order.
Free shipping is available on orders of $69.95 or more, subject to the conditions displayed in our store at the time the order is placed.
Order Tracking
When tracking is available for your shipment, the tracking information will be emailed to you once your order has shipped.
Please allow some time for the first tracking updates to appear in the carrier’s system.
Delivery Times
Delivery times may vary depending on the destination, carrier, time of year, weather conditions, and other circumstances beyond our control.
Transit times begin once the order has been shipped and do not include the time required to prepare the order.
Delivery estimates provided by the carrier are estimates only and cannot be guaranteed by A+ Stamps.
Shipping Address
Customers are responsible for ensuring that the shipping address provided at checkout is complete and accurate.
If you notice an error in your shipping address after placing your order, please contact us as soon as possible. We will make every reasonable effort to update the address if the order has not yet been shipped.
A+ Stamps cannot be held responsible for delays or delivery issues resulting from an incorrect or incomplete address provided by the customer, subject to applicable consumer protection laws.
Shipping Delays
Occasional delays may occur due to the carrier, high-volume shipping periods, weather conditions, or other circumstances beyond our control.
If your order appears to be unusually delayed, please contact us so that we can review the situation with you and, when appropriate, investigate with the carrier.
Lost or Damaged Packages
If your tracking information indicates a delivery problem, your package appears to be lost, or your order arrives damaged during shipping, please contact us as soon as possible.
We will review the situation with you and, when necessary, work with the carrier to determine an appropriate solution.
International Shipping
When shipping to a destination outside Canada is available at checkout, the destination country may impose customs duties, import taxes, brokerage charges, or other fees.
Unless otherwise stated at checkout, these charges are the responsibility of the recipient and are not controlled by A+ Stamps.
Customs requirements and fees may vary depending on the destination and the products ordered.
Questions About Your Shipment
If you have any questions about the shipping or delivery of your order, please contact us through the Contact Us page of our store or by email at:
We will be happy to help you review the status of your order.